Random Crashes after December 23 patch

Screen goes blank and game terminates. Very frustrating since in-room progress isn't saved. Better stability testing needed!

mac replied to Random Crashes after December 23 patch January 11, 2022 @ 12:07:53 am PST
mac replied to Random Crashes after December 23 patch January 11, 2022 @ 12:07:53 am PST

Hey momats! If you are still experiencing those crashes, could you please write what is the last thing you have been doing before the crash?

Unfortunately, we have some core mechanic bugs that are not visible via the crash logs, and this seems to be one of them. So if you could write what you have been doing before the crash, would help a ton for us to fix them.

Thank you so much.

mac replied to Random Crashes after December 23 patch January 2, 2022 @ 9:00:04 am PST
mac replied to Random Crashes after December 23 patch January 2, 2022 @ 9:00:04 am PST

Hi Momats.

Please post your logs as well. Sorry for the troubles!

Thanks.

Momats replied to Random Crashes after December 23 patch January 2, 2022 @ 10:38:37 pm PST
Momats replied to Random Crashes after December 23 patch January 2, 2022 @ 10:38:37 pm PST
mac replied to Random Crashes after December 23 patch January 1, 2022 @ 5:21:54 am PST
mac replied to Random Crashes after December 23 patch January 1, 2022 @ 5:21:54 am PST

Hi! Sorry for the troubles you've been having.

Can you please post your player logs?

Windows: %USERPROFILE%\AppData\LocalLow\Pine Studio\Escape Simulator\Player.log
MacOS: ~/Library/Logs/Pine Studio/Escape Simulator/Player.log
Linux: ~/.config/unity3d/Pine Studio/Escape Simulator/Player.log

Thank you and a Happy New Years!

Momats replied to Random Crashes after December 23 patch January 1, 2022 @ 6:12:09 pm PST
Momats replied to Random Crashes after December 23 patch January 1, 2022 @ 6:12:09 pm PST

Hi yes i'm also experiencing these random crashes where the game goes black and intermediately stops working mid room. its very frustrating.

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