No Collector´s Items

I don´t have any of my purchased Collector´s Edition items....

Any help?

JanGames replied to No Collector´s Items April 29, 2023 @ 7:35:23 am PDT
JanGames replied to No Collector´s Items April 29, 2023 @ 7:35:23 am PDT

Is it a DLC?

JanGames replied to No Collector´s Items April 29, 2023 @ 7:36:07 am PDT
JanGames replied to No Collector´s Items April 29, 2023 @ 7:36:07 am PDT

Right click on Fall Guys, select Manage and there should be an option for DLC. Make sure it’s all enabled

Equlum replied to No Collector´s Items April 29, 2023 @ 7:36:20 am PDT
Equlum replied to No Collector´s Items April 29, 2023 @ 7:36:20 am PDT

Originally posted by JanGames:
Is it a DLC?
Yes

Equlum replied to No Collector´s Items April 29, 2023 @ 7:37:13 am PDT
Equlum replied to No Collector´s Items April 29, 2023 @ 7:37:13 am PDT

Originally posted by JanGames:
Right click on Fall Guys, select Manage and there should be an option for DLC. Make sure it’s all enabled
I have enabled it, started the game. Disabled, started the game. Enabled, started the game.
Did not work.

Aswell as verify the files..

JanGames replied to No Collector´s Items April 29, 2023 @ 7:43:19 am PDT
JanGames replied to No Collector´s Items April 29, 2023 @ 7:43:19 am PDT

You can check out this article from Fall Guys Support:
https://www.epicgames.com/help/en-US/fall-guys-c9505712380315/account-help-c9505719840283/where-is-my-fall-guys-dlc-or-showbucks-pack-a9505737566363

If that doesn’t work you can contact them here, but make sure to include all the information listed on the website above.
https://support.fallguys.com
Scroll down and select Contact Us.

If you can fix the issue yourself without having to contact support, please write it here in the forums so other people who have the same issue can try to fix it too.

Equlum replied to No Collector´s Items April 29, 2023 @ 7:46:59 am PDT
Equlum replied to No Collector´s Items April 29, 2023 @ 7:46:59 am PDT

Originally posted by JanGames:
You can check out this article from Fall Guys Support:
https://www.epicgames.com/help/en-US/fall-guys-c9505712380315/account-help-c9505719840283/where-is-my-fall-guys-dlc-or-showbucks-pack-a9505737566363

If that doesn’t work you can contact them here, but make sure to include all the information listed on the website above.
https://support.fallguys.com
Scroll down and select Contact Us.

If you can fix the issue yourself without having to contact support, please write it here in the forums so other people who have the same issue can try to fix it too.
Tried that, it did not work. I´ve contacted them, will see what happens

Cringe Guy 2086 replied to No Collector´s Items April 29, 2023 @ 7:49:45 am PDT
Cringe Guy 2086 replied to No Collector´s Items April 29, 2023 @ 7:49:45 am PDT

pretty sure you cant claim dlc anymore

JanGames replied to No Collector´s Items April 29, 2023 @ 7:50:19 am PDT
JanGames replied to No Collector´s Items April 29, 2023 @ 7:50:19 am PDT

Originally posted by Equlum:
Originally posted by JanGames:
You can check out this article from Fall Guys Support:
https://www.epicgames.com/help/en-US/fall-guys-c9505712380315/account-help-c9505719840283/where-is-my-fall-guys-dlc-or-showbucks-pack-a9505737566363

If that doesn’t work you can contact them here, but make sure to include all the information listed on the website above.
https://support.fallguys.com
Scroll down and select Contact Us.

If you can fix the issue yourself without having to contact support, please write it here in the forums so other people who have the same issue can try to fix it too.
Tried that, it did not work. I´ve contacted them, will see what happens

Okay, good luck.

JanGames replied to No Collector´s Items April 29, 2023 @ 7:51:51 am PDT
JanGames replied to No Collector´s Items April 29, 2023 @ 7:51:51 am PDT

Originally posted by Cringe Guy 2086:
pretty sure you cant claim dlc anymore

Good question, when did you buy the collectors edition?

Equlum replied to No Collector´s Items April 29, 2023 @ 7:53:15 am PDT
Equlum replied to No Collector´s Items April 29, 2023 @ 7:53:15 am PDT

Originally posted by JanGames:
Originally posted by Cringe Guy 2086:
pretty sure you cant claim dlc anymore

Good question, when did you buy the collectors edition?
Support has confirmed that the DLC is still available to collect

Rate Fall Guys: Ultimate Knockout