Issues with the game? Read here first.
If you are having issues with the game, first off - I'm sorry.
Second, please make sure to start a thread in the Tech Support subforum. Please don't use other threads to report issues, because almost every issue is very individual. We'll merge those that belong together.
When reporting problems please do the following
- Make your title clearly state what the issue is. Don't use titles like "fix pls". Pls! :)
- Type up a description of the issue in as much detail as possible.
- If needed use screenshots and videos to show the issue to us. Use a service like imgur to upload your images/videos.
- I'ts very important that you include a log file to the report. This file is located in your game installation folder. It's text file and you can upload it to pastebin, or any similar service. Having your log file helps us isolate the issue.
Before you report issues, make sure that your system meets minimum requirements, all your drivers are up to date, OS is nice and refreshed, and your local files have been verified.
Following these guidelines will help us help you faster.
Much love!
Danny