LowLevelFatalError crash/freeze during dialogue

I'm getting frequent crashes during dialogue scenes, to the point of the game becoming unplayable. Seems to happen every second dialogue scene from game load or so, always when switching to (loading?) a new line. Error message is always the same:

LowLevelFatalError [File:Unknown] [Line:198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

I've tried disabling the Steam overlay and updating my graphics drivers, no change. Relevant specs are AMD Ryzen 3700X, 16GB RAM, GeForce RTX 2060 Super on driver version 497.29—latest as of writing this post. Game's running off an NVMe SSD. I'm running the game in fullscreen mode, 1440p resolution. Two other displays are present, if that's at all relevant. As for overclocks, CPU is running at stock clocks with a slight undervolt and GPU is sitting at +100 core, +300 memory. Both are entirely stable, and I've not experienced any OC-related crashes or bugs across hundreds of hours of gaming and workstation loads.

If anyone's ran into the same or a similar issue and found a fix or workaround I'd appreciate the help. Otherwise, I'll leave this here as a bug report—hope it helps. Thanks in advance.

ETA: Screenshot of the actual error message transcribed above. https://i.imgur.com/YEbS5YQ.png

ModernStoryteller replied to LowLevelFatalError crash/freeze during dialogue January 2, 2022 @ 1:38:06 am PST
ModernStoryteller replied to LowLevelFatalError crash/freeze during dialogue January 2, 2022 @ 1:38:06 am PST

Thanks for the bug report and apologies for the delay; we've been on leave.

We've seen this happening with other games, and from what we can gather, these are two possible solutions:
1. Disable all external programs with overlays, such as Steam and Discord, etc. To disable the Steam overlay: Go to Steam > Settings > In-Game > Enable Steam overlay in game = Disabled. If that doesn't work:
2. Rollback you GPU driver to a previous version until you find one that's stable.

Hope that helps!

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